Vehicle Repair Assistance
Members can call our Repair Assist ASE-Certified Automotive Technician Team for their unbiased advice on their vehicle as often as they need. The Repair Assist specialist will assist with all their basic auto repair questions; whether relating to vehicle servicing and maintenance schedules, manufacturers’ recall notices and technical service bulletins or just inquiries concerning what could be wrong with their vehicle. Many members also call to discuss replacement or new parts pricing for items as varied as tires, GPS systems, C/D players, etc.
- ASE-Certified Automotive Tech Team
- Assist with basic repair questions
- Get new part pricing
- Includes BenefitHUB
Benefits Included
VEHICLE REPAIR ASSISTANCE
Repair Tech Assistance:
Members can call our Repair Assist ASE-Certified Automotive Technician Team for their unbiased advice on their vehicle as often as they need. The Repair Assist specialist will assist with all their basic auto repair questions; whether relating to vehicle servicing and maintenance schedules, manufacturers’ recall notices and technical service bulletins or just inquiries concerning what could be wrong with their vehicle. Many members also call to discuss replacement or new parts pricing for items as varied as tires, GPS systems, C/D players, etc.
Repair Advocate Assistance:
Should the members vehicle experience a mechanical failure; they can call us for technical assistance and a diagnosis of what issues may be afflicting their vehicle. If repairs are necessary, a Repair Assist specialist can still help by suggesting a qualified repair facility to assist, and regardless of which facility they choose, still advocate on the members behalf. When a Repair Assist specialist performs a mechanical failure audit of the members vehicle and speaks with a service repair industry representative on the members behalf, three questions are of utmost importance: (a) Is the vehicle being properly diagnosed? (b) Does the repair facility’s estimated cost to repair the vehicle represent a fair price? and, (c) Is the vehicle at the right type of facility given the nature of the repair? Our Repair Assist specialists always approach the repair facility representative in a positive and professional manner and, more importantly, as a colleague who knows the business as well as they do.
Auto Repair Discount:
Our Repair Assist specialists can help the member save on the cost of necessary repairs to their vehicle. Members can save up to twenty percent (20%) [up to a maximum of five-hundred dollars ($500.00) per occurrence or during Your Membership period] should their vehicle become inoperable and require repairs: (a) at least thirty (30) days after the Membership’s Effective Date, or (b) after one-thousand (1,000) miles have been added to the vehicles Current Odometer Reading as recorded on the Membership application, whichever comes first, subject to the following exclusions: Repairs because of loss or damage resulting from any cause other than normal use and operation of the eligible vehicle for which the vehicle was designed per the manufacturer’s guidelines; damage to or failure of a product used for commercial purposes; acts of God; fire, lightning, hail and wind; theft, collision, misuse, or abuse; repairs to upgrade or improve the vehicle; cleaning or preventative maintenance required to maintain normal operation of the vehicle; any charges other than parts and labor; repairs for routine maintenance such as oil changes, fluid changes, tires, tire rotation, tire balancing or alignment; repairs made outside the United States.
BenefitHub – Discount Benefit:
BenefitHub provides access to great savings and Cash Back offers on a wide variety of products and services members use every day. From discounts on hotel and car rental to health & wellness, sports & fitness, travel, food and even apparel & accessories, BenefitHub makes it easy for you to save on the things you want and need the most.